Privacy Policy
Last updated: May 1, 2023
At VitalCare Express, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical courier services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Place an order for our services
- Subscribe to our newsletter
- Request customer support
- Participate in promotions or surveys
The personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Organization name
- Job title
- Payment information
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing and completing transactions
- Sending administrative information
- Responding to inquiries and offering support
- Sending marketing and promotional communications
- Improving our website and services
- Protecting our rights and interests
HIPAA Compliance
As a medical courier service, we understand the importance of protecting health information. We comply with all applicable requirements of the Health Insurance Portability and Accountability Act (HIPAA). All our staff are trained in HIPAA compliance and follow strict protocols for handling protected health information.
Disclosure of Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Legal authorities when required by law
- Other parties in connection with a company transaction
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
Your Choices
You may choose to:
- Opt-out of receiving our marketing emails
- Review and update your personal information
- Request deletion of your personal information
- Disable cookies in your browser
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@vitalcare.express
- Phone: 1-800-VITALCARE
- Mail: 123 Medical Center Drive, Birmingham, AL 35205